We all need clean water. After all, our bodies are at least 65% water. We need clean water to grow crops and operate factories, and we need clean water for drinking, swimming, surfing, fishing and sailing. But it can be difficult and costly to ensure that our water is clean and safe. Not anymore! WaterEye™ can help! WaterEye is a web-based system monitoring service, which allows users to analyze their water system remotely via the Internet, securely anywhere in the world. WaterEye's key features include:

• Access to operating data remotely anywhere in the world.
  
• Accurate remote performance monitoring of water system through the capabilities of web technology.
  
• Allows water system operators and persons responsible for the water system to benefit from advanced on-line technology without the need to invest in special databases, operating systems, hardware or support personnel.
  
• WaterEye™ integrates seamlessly with all makes and models of sensors on the market today.
  
• Low initial setup cost and minimal monthly fees means the customer can implement WaterEye™ immediately, without the need to wait for annual capital budgeting cycles or board approvals.
  
• Real time accurate data means a customer can avoid system downtimes and possible noncompliance by reacting to potential system problems in a timely manner
  

WaterEye can reduce the time and burden of operating/managing a small water system by displaying real-time easy to understand system status. WaterEye offers state of the art peace of mind at a glance.

WaterEye customers pay a low one-time setup fee and a minimal monthly subscription fee, no capital investment is necessary. As WaterEye is web-based, there is no software to learn, no special hardware or software requirements, no training is required by our customers or the water system operators.

Convenience

• Check your system from the office, home or the corner coffee shop… anywhere there’s an Internet connection your system status is just a click away! Never again have to drive in the pouring rain to check on the water system just to find that everything is operating fine… just go to the computer!

Accessibility

• Can’t access your e-mail away from the office? Not to worry, simply check your WaterEye page anytime, anywhere for up-to-date details on your compliance testing.

Easy To Use

• No need to worry about the burden of learning yet another software program... with WaterEye, there’s no software to learn!

Yes and no. Click here to view our WaterEye vs. SCADA comparison.

WaterEye™ is offered as a web-based application because we know our customers time is valuable. We also know that managing a water system can be a costly, time consuming job. By offering WaterEye™ over the Internet our customers have real-time accurate data via any computer in the world with an Internet connection. No more calling the system operator, or driving to the water system to check the status. The straight forward color based warning system tells our customers at a glance if there is a problem. By delivering system performance information via the Internet our customers can save time and reduce the burden or managing a water system. With WaterEye™ the emphasis is placed on use and not the ownership of the application, as it is a subscribed service with a low monthly fee.

WaterEye uses system sensors to monitor the water quality and performance of the water system. Data is collection time vary from site to site, but data is collected from on-site instrumentation approximately every 5 to 15 minutes. This data is then sent via the Internet to our central database. Again, the frequency at which data is sent to our database varies from site to site depending on client specifications, but can happen as often as every few minutes. The straight forward color based warning system tells customers at-a-glance if there is a problem. Green indicates that the system is operating within acceptable ranges, yellow indicates a potential problem or that system reading are beginning to be out of acceptable ranges, red indicates a problem with sensor readings being out of acceptable ranges. When any sensor reports a reading that is out of acceptable range an e-mail notification or cell alert is sent to the system operator/system manager.

The bar graphs displayed on the customers WaterEye web page represent an average of the last 4 readings taken from each particular sensor, and will update it self several times a day. The bar graphs display the sensor readings in one of three colors. Green indicates that the system or sensor is operating within acceptable ranges. If the system starts to go out of acceptable ranges the bar graph changes to yellow. If there is a problem with the system or sensor, readings that are out of acceptable ranges, the bar graph turns red. This straight forward coloring scheme allows the user to assess the status of the water system at-a-glance. By clicking on the sensor name customers can view the large graphs which default to display 7 days worth of data. Users can then drill down to look at the data in a 24 day period or can "drill out" to look at several weeks worth of data. These graphs can provide excellent trending data.

In addition to the sensor monitoring graphs, reports and custom grapher, WaterEye offers a comprehensive e-mail notification system to keep you up to date on the status of your system. WaterEye can send alerts via e-mail, a text message to a cell phone, or text message to a pager.

The following are examples of what might trigger an alert to be sent to you:

1. If any sensor that is being monitored by WaterEye is out of acceptable ranges or in the "red", WaterEye will send a system alert notification. Sensor levels can be set or modified individually by users through simply logging into their account.
2. The WaterEye system can also be set up to send an alert if the system stops collecting or sending data to our central database.

Alert notifications can be sent to 1 person or 100 people. To add or delete persons authorized to receive notifications users simply log into their WaterEye account and update their information.

Click here to view our cost model and see our WaterEye vs. Competition comparison chart.

Listed below are some of the most frequently asked technical questions. Click on the question to view the answer.

Can I change the names/descriptions of my sensors?

Can I change the units of my sensors?

Can I change the order in which my sensors appear on the website?

Can I change the scale of the bar graphs (i.e. instead of 0-10 set a graph to 0-100)?

Can I add new sensors myself?

Can I scale the data myself?

Can I have a sensor that allows me to input the data myself?

Can I check to see who has been visiting the website?

Can I get alerts sent to my cell phone/pager/e-mail?

Can I set warning and alert values for each sensor?

Can I see a log of what alerts have been sent out?

Can I receive an alert if my site stops uploading data?

Can I have my data displayed on a diagram of my water system?

I would like to view my data on a PDA. Is there a page that is formatted for a small screen?

Can I add another user who can access the site?

Can I control what parts of the website users can access?

I have some data that I want everyone to see and some data that I want kept private. How can I do this?

Can I delete sensors that I no longer need?

Can I change the colors of the bar graphs to my liking?

Can I set the number of significant figures to the right of the decimal on the bar charts?

Can I create a graph or report that contains data from more than one group of data (i.e. Can I plot a graph that contains the permeate flow from RO1 and RO2)?

Can I have a sensor that derives it's data from other sensors?

Can I setup a sensor to be log scale instead of linear?

Yes all site administrators may change the names/descriptions of sensors. To do this, log onto your WaterEye account. Under the Administration click Sensor Config. Then choose the sensor you wish to change and click the "edit" button on the right hand side of the screen.

Yes all site administrators may change the units of sensors. To do this, log onto your WaterEye account. Under the Administration click Sensor Config. Then choose the sensor you wish to change and click the "edit" button on the right hand side of the screen.

Yes all site administrators may change the order in which the sensors appear. To do this, log onto your WaterEye account. Under the Administration click Sensor Config. Then choose the sensor you wish to change change the "display order". This is the 4th column from the left.

Yes all site administrators may change the scale of the bar graphs. To do this, log onto your WaterEye account. Under the Administration click Sensor Config. Then choose the sensor you wish to change and click the "edit" button on the far right of the screen.

Yes all site administrators may add a sensor. To do this, log onto your WaterEye account. Under the Administration click Sensor Config. At the bottom of the page you will see a button called "add sensor". Click here. Before adding a sensor however, you will need to know what register the data is stored in.

Yes. You just need to multiply the data by a value, you can do this in the Sensor Config section of the website by clicking the edit button for the sensor you want to change. For more complex scaling go to the Add Sensor Scaling section of the website and contact WaterEye at 530-273-0748 to activate this feature.

Yes. If you don't have an instrument for a sensor and you are collecting the data yourself, you can create a manual sensor in the Sensor Config section of the website. Once this sensor is created you can add data to it by going to the Enter Data section of the website.

Yes. You can do this in the Visit Log section of the website under the Administration section.

Yes. To do this you first need to select the sensors that you want alerts sent for in the Sensor Alerts section of the website, under Administration. You then need to add one or more recipients to receive the alerts in the Alarm Recipients section of the website.

Yes. You can do this in the Sensor Config section of the website by clicking Edit.

Yes. You can see this in the Alert Log section of the website.

Yes. Contact WaterEye at 530-273-0748 to set this up for you.

Yes. If you have an image of your water system (i.e. a screen capture from your HMI) send it to WaterEye and they will set this up for you.

Yes. You can get to this page by going to /aspweb/pdasensordata.asp?SiteID='yoursiteid'

Yes. You can do this in the Manage Users section of the website.

WaterEye allows for two types of users. An administrator who has full access to all WaterEye features and a regular user who only has access to the data. If you have multiple groups of data (i.e. RO, MF, ECELL, etc) you can specify which users have access to which groups of data in the User Access section.

Contact WaterEye at 530-273-0748 to help set this up for you. Basically we will create two groups of data (i.e. RO Public and RO Private) and then control who has access to these groups in the User Access section of the website.

Yes. You can do this in the Sensor Config section of the website.

No, not at this time.

No. Up to 3 significant figures to the right of the decimal will be displayed.

No, not at this time. You can only create graphs and reports with sensors from the currently selected group of data.

Yes. Contact WaterEye to set this up for you.

No.